FAQ

Our staff member will be waiting for you at the “Exit Doors” of the Airport after you’ve gone through Baggage Claim and Passport Check, our staff will be holding an alanyatransfer.com sign with your name or the word you specified previously.

Please call the mobile number that we have provided for you before boarding any other vehicles.

If your plane is delayed or redirected no extra costs will be incurred. Please call or send an sms to +90 535 726 37 63  to let us know of any delays.

All our vehicles have at least one Baby safety seat present. Please notify if you require a Baby safety seat when making your Reservation.

Yes, all vehicles have airconditioning.

You will be taken to the terminal your plane departs from.

Tipping is up to the discretion of each individual customer.

All prices displayed on the website are current. The price displayed is the vehicle service fee for a one/return way transfer . If you cannot acquire a price for the desired destination from our internet site please fill out the online information form or telephone +90 535 726 37 63 for pricing information. Prices are 18% VAT inclusive.

To make a reservation you are requred to fill out all the fields of the Reservation Form found on our website and email it to us. If there is less than 24 hours left for your reservation then you need to either call us or send an sms (+90 535 726 37 63) to make your reservation.

No, you only need to pay the previously specified amount.

You can make online reservations 24 hours a Day, 7 Days a week .

Yes. Just give your invoice details when making your reservation.